Based at the castle, Falconer brings over 20 years’ industry experience with an extensive background in high-end hotel leadership and management to the role.
The experienced new GM will be responsible for driving Borthwick Castle forward as a bastion of luxury in the private hire sector.
Falconer will also be responsible for developing and overseeing all areas of the business including guest experience, sales and marketing, and operations. A high-level recruitment drive to fulfil senior roles within these departments will be among her first responsibilities.
Having travelled extensively and experienced some of the world’s finest hotels and restaurants, Falconer has fulfilled General Manager roles in high profile properties across Scotland and in Edinburgh including The Townhouse Collection including The Bonham, The Edinburgh Residence, The Howard and Channings.
At Fonab Castle Hotel & Spa, an exquisite five-star property in Highland Perthshire, Falconer was appointed General Manager shortly after the hotel’s opening. She was tasked with introducing formal strategies and procedures throughout and establishing the hotel as a destination in its own right.
She holds a BA in Hospitality, Enterprise and Tourism from Queen Margaret College, Edinburgh and in 2010 attended the Corporate Management Programme at the Ecole hôtelière de Lausanne.
Borthwick Castle, which has recently opened following an extensive refurbishment, is an exclusive hire venue just 30 minutes from the Scottish capital offering stunning countryside surroundings, opulent public rooms and sumptuous accommodation in 12 luxurious bedchambers. With rich historical connections to Mary, Queen of Scots and other luminaries including Sir Walter Scott and Oliver Cromwell, the castle provides an evocative and memorable location for weddings, private and corporate events, family get-togethers and special occasions.
Falconer, said: “Borthwick Castle is creating its own luxury niche for corporates seeking an inspirational space to have meetings, for private families who want the luxury and experience of a castle and its team all to themselves, and for couples around the globe seeking to create an unforgettable wedding for themselves and their guests.
I’m looking forward to growing the business whilst maintaining the exclusivity and authenticity of the castle. My specialist luxury hotel leadership experience equips me to lead and develop the castle team to deliver the highest levels of service and the finest bespoke experiences to our discerning clientele in a seamless manner.”
She added: “Borthwick Castle exudes quintessential Scottish flair and style, and our proximity to Edinburgh means that we’re an ideal venue for guests seeking city or country escapes in a majestic setting.”
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